My daughter Mindi started making candles as a hobby and she developed the best smelling candles I had ever experienced. People started ordering them from her, especially around the holidays; she was also able to get her candles into a bakery/gift shop. For the fall and Christmas candles, I took orders for her early so she would have time to make them, being a wife and having 2 small children and working, she needed that time. I presented her with a long list of orders from several people. Mindi expressed to me that she didn't have time to make all those candles, and I didn't want to disappoint anyone so I asked if I could make them. She taught me how and helped me fill those orders. That is how we ended up here. We make candles by special order now. We hope you enjoy them as much as we enjoy making them.
At Mindi Makes Scents, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Frequently Asked Questions
What is your return policy?
We accept returns within 7 days of delivery for most products in unopened, unused, and re-sellable condition.
If the product is damaged or defective, we will either replace it or provide a refund.
If you are unhappy with any of our products, please email us to let us know. We will provide return information and process a refund once we receive the item back. If it is a problem with the product, we will pay to have it returned. If you just changed your mind, the item will need to be returned at your expense and we will provide a refund for the product minus a 15% restocking fee* when applicable.
Candles that have been lit or melted are not eligible for a refund.
*Restocking Fee: 15% plus freight on all returns when applicable.
Do you offer gift cards?
Please visit our Gift Cards page to purchase.
What are my payment options?
We accept credit and debit cards, and PayPal.